Customer Satisfaction Survey

Here at My First Poem we welcome customer feedback in an effort to continually improve our service. We would be grateful if you could take a few minutes to complete our questionnaire, to let us know about the customer service you're received.

I am a ...
Child's Name:
Nursery/ Preschool Name:
How did you contact us?
Email Telephone Letter Other
What did you contact us about?
Did the customer service team member introduce themselves?
Yes No
How would you rate the customer service you received?
Excellent Good Fair Poor
Please explain why?
Did you end your conversation with any of your requests or questions unanswered?
Yes No
From your current experiences with us, do you have any comments about how we could have made your experience more positive?
Yes No
If you would like to be contacted regarding your comments please tick here:

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My First Poem, Remus House, Coltsfoot Drive, Peterborough, Cambridgeshire, PE2 9BF | Tel: 01733 890066 / 898110
Bonacia Ltd is a Limited Liability company incorporated in England and Wales with registered number 05368980.
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